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Bureau should let DBKL handle complaints January 21, 2009

Posted by Parti KeADILan Rakyat Bahagian Batu in Aduan Rakyat, Dewan Bandaraya Kuala Lumpur, Pakatan Rakyat, Parti Keadilan Rakyat, Rakyat.
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dbklbiro-pengaduan-awamTHE Public Complaints Bureau should let local authorities, including the Kuala Lumpur City Hall (DBKL), to fully handle complaints from the public, Federal Territories Minister Datuk Seri Zulhasnan Rafique said.

“It is better that way,” he said when asked to comment on news reports that a show-cause letter would be issued to DBKL for failing to send representatives to a meeting organised by the bureau yesterday.

Zulhasnan said that it had been a practice for the bureau to receive complaints and to forward them to the relevant agencies, including the local authorities, which would then act to resolve the complaints.

“I think it is better to let the local authorities themselves handle the complaints,” he said.

He added that the cabinet discussed the matter at its weekly cabinet meeting today and agreed to let the local authorities handle complaints related to their services.

Deputy Minister in the Prime Minister’s Department T. Murugiah was quoted as saying that the bureau was disappointed as there were no DBKL representatives presence at the meeting, which was to resolve problems faced by the Indian community in Kampung Pandan.

Murugiah said that a show-cause letter would be issued to DBKL.

Zulhasnan said however that there was no need to reply to the letter as the cabinet had already agreed that the local authorities would handle complaints themselves.

Meanwhile, Zulhasnan said, the ministry would spend RM6.2 million to carry out various programmes in conjunction with the Federal Territories Day which falls on Feb 1.

He said Prime Minister Datuk Seri Abdullah Ahmad Badawi would launch the celebration at the Titiwangsa Lake here on Feb 1 while a royal tea reception would be held on Feb 7, expected to be attended by 3,000 people.

The conferment of awards and medals would take place on Feb 2 at the Istana Negara involving 281 recipients, he said. — Bernama

Comments»

1. James - April 11, 2010

Oleh kerana saya tidak dapat mencari biro aduan tentang pelanggaran undang2 pilihan raya kecil yang akan diadakan di hulu selangor kelak.Saya salurkan nya disini apakah setelah apa yang di katakan oleh Ketua polis Selangor bahawa tidak akan ada kempen oleh dilakukan oleh sebarang parti sebelum penamaan calun akan tetapi menampakkan
parti komponen BN secara tak langsung memulakan kempen p.raya dengan akhbar STAR melapurkan bahawa Palanivel menyeru penduduk untuk memberi peluang padanya berkhidmat di hulu S’gor.Adakah ini satu strategy Datuk seri perdana menteri untuk melambatkan pengumuman calun olehnya supaya Palanivel tidak akan dituduh berkempen. ini adalah tidak adil untuk berkempen sekarang kerana ini memberi kelebihan kepada Parti BN.Apakah suruhan jaya p.raya tak boleh bertindak untuk memastikan tidak ada parti yang boleh berkempen secara lansung atau tidak sebelum penaman calun.Sila rujuk akhbar STAR untuk lapuran STAR tarikh11-4-2010..Palanivel tidak boleh memperbodohkan pembaca malaysiakini yang melaporkan dia sedang menjalankan tugas sebagai koordinator parliamentary Ulu S’gor.Tidak pernah saya dengar ‘kempen’ sebegini dijalankan sebelum ini.Diharap ada aduan di buat kepada pihak berkenaan supaya tidak ada peristiwa yang tidak diingini berlaku.didapati 2 pergaduhan di laporkan sebelum ini.


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